Usability of any system or product is an important part of the game.
In softwares the usability consideration plays very critical role. It is very important step in SDLC i.e. Software Development Life Cycle.
Generally usability can be...
1) Usability from quality point of view
2) Usability from process point of view which has been used to manufacture it, and has resultant effect on it
Usability involves a lot of things. like
Usability engineering
Systematic listing of expectations
Understanding user behaviour and expectation pattern
Communicating user needs
Talking with User Groups (say user entities of website)
Scenarios (Talking about scenarios in diff cases)
Task Lists (What users want to achieve – SRS – going through SRS / HTML demo with end user)
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